Although all servers in a server group use licenses from the same Add or Remove Licenses form, each server in a group generates its own LicenseReport.txt file. For BMC Remedy AR System and application server group licenses, the server group name and the host ID The report is written to a file named ReportResult.csv. You can generate it from the Administration Console. License usage report (Click the image to expand it.) To generate a license usage report.
In the AR System Administration Console, click System General Add or Remove Licenses. In the Add or Remove Licenses form, click Generate License Usage Report. Click the calendar icon next to the License Report Start Date field, and select a date from the calendar. The start time is 12:00:00 A.M. On the specified date. Click the calendar icon next to the License Report End Date field, and select a date from the calendar.
Generate a License Usage Report and select different date ranges. The Count column should show the 'peak number of in-use floating licenses or assigned fixed licenses' - but this can fluctate between the reports of different date ranges. BMC Remedy Service Desk By BMC Software Inc. This is a large portion of our Remedy usage. Http:// The video shows how openMAINT manages space and asset inventory #CMMS #opensource #facilitymanagement #. BMC Remedy IT Service Management Suite - license - LPU9. Report & Analysis Software. BMC Remedy IT Service Management Suite - license is rated 3. To gather information about license usage, each BMC Remedy AR System server scans the system approximately every 45 minutes and writes the results to a file named LicenseReport.txt. You can use the produse.exe utility to generate a license usage report based on the information in LicenseReport.txt for each of your.
Bmc Remedy License Usage Report Examples
The end time is 11:59:59 P.M. On the specified date. If the selected start or end date exceeds the time period covered by the server, the first or last date covered by the server is used instead. The time period covered by the report is specified in the report header. Make sure that the time zone for BMC Remedy Mid Tier and BMC Remedy AR System server is same, to map the start and the end date requested while generating the License Usage Report.
If the time zone for BMC Remedy Mid Tier and BMC Remedy AR System server is different, the time zone for BMC Remedy AR system server is considered. Click Generate Report. A message specifying the location of the ReportResult.csv file appears. By default, the file is stored in this directory:. ( UNIX) ARSystemServerInstallDir /Db. ( Windows) ARSystemServerInstallDir ARServer Db.
Click OK. The license usage report is displayed in a CSV-compatible viewer, such as Microsoft Excel.
You can also use the produse.exe utility to generate a license usage report. Reporting license usage within a date range By default, the information in the license usage report is based on all the license usage data stored on the server. To limit the information in the license usage report, specify a date range when running a license usage report. Verifying purchased licenses To obtain an up-to-date list of your AR System licenses, you can request a reconciliation report of purchased licenses from BMC. Contact your BMC Sales representative or Customer Support ( see ). Related Topics.
When BMC Remedy AR System starts recording data in this form, it creates records for every license in use. Those records include the time that each license was acquired (or consumed), not the time that recording started. For example, if a user acquires license A at 10:15 A.M. And BMC Remedy AR System starts recording data in this form at 10:30 A.M., the Time Acquired for license A is 10:15 A.M. Type of Record Type of record used to track license usage:. Main— This record is used as follows:.
For licenses not in server groups, this is the only record created to track usage. For licenses in server groups. This is the parent record that tracks the total usage of a particular type of license. Subrecord ( server group only) — A child of a main record When a license is initially acquired in a server group, both a main record and a subrecord are created.
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If the user acquires another license of the same type on another server in the group without releasing the first license, the second license is recorded as another subrecord of the main record. The same is true for all additional licenses of that type acquired within the server group while the main record has at least one subrecord.
To get a report about license usage, see. You can also get information about what type of license a user has by searching the user form. Field Description User Name Name of the user who acquired and released the license Group ID ID of the pool that the license belongs to. Applies only to floating licenses Application Name Application that the license applies to License Type Type of license (fixed, floating, read, read-restricted) Note: AR System Historical License Usage form tracks only fixed and floating licenses. Time Acquired Time that the user acquired the license Time Released Time that the user released the license Total Use Time The total amount of time in seconds that the license was in use. AR System Current License Usage and AR System Historical License Usage forms track only fixed and floating licenses. To record data in the license usage forms.
In the AR System Administration Console, click System General Server Information. On the Configuration tab, select the Enable License Tracking option. Save your changes. BMC Remedy AR System immediately starts recording data in the license usage forms. You do not need to restart the AR System server. To stop recording data in the license usage forms Clear the Enable License Tracking option, and save your change.
All data in the AR System Current License Usage form is lost when. The Enable License Tracking option is switched off. A standalone server is stopped. A ll servers in a server group are stopped. Tracking server group license usage When a user first acquires a particular type of license in a server group, the acquisition is recorded in the AR System Current License Usage form as a main record and a subrecord.
For example, for a user currently logged into the system, there is one main record, and for every server in the server group the user is logged, there is one sub-record. If the user acquires another license of the same type on another server in the group without releasing the first license, the second license is recorded as another subrecord of the main record.
The same is true of all additional licenses of that type acquired while the main record has at least one subrecord. When the user logs out of the sessions from a server by releasing one of his licenses, its subrecord for the license is deleted. When the last subrecord is deleted, it indicates that the user has logged out and released all the licenses from the server, the main record is also deleted and an entry for the entire session tracked by the main record is added to the AR System Historical License Usage form.
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